Getting product documents to your customers and your field technicians is always difficult. SMS Central makes it easier. Your customer or field personnel only needs to take a picture of a barcode on the product and SMS text it through SMS Central, which will look up the proper document and text it back. No app is needed, no website, no jotting down of serial numbers and then running to a computer to google. Just simply text a picture and get the document.
You can link any type of barcode to a document. Whether it is a manufacturer’s barcode or you have your own barcode standards. We just link that barcode to a document and when a customer or field person texts a picture of a matching barcode or QR code, we lookup the appropriate document and send it back to them.
Documents can be stored in SharePoint, SQL Server, Azure Storage, Web, or we can store it for you in our cloud storage.