Category: ctAPI HowTo Tutorials

Quickly Create a Webhooks using Catalina’s Integrator Tool

webhooksSo many times, as a programmer, I get a 3rd party solution that asks me to provide them a quick “webhook” so that they can post back data.  Normally this requires me to write some type of web API to receive this data.

Catalina’s Integrator Toolkit allows you to quickly create webhooks with a custom endpoint path without having to do any programming.

I did a quick demo on this here

 

Basically, What we can do is create a custom endpoint and define the path that it will go to.  The payload passed can then be pushed through a script and redirected to other API’s, databases, etc. without doing any major programming.

Plus, if you just need to get something up quick, all you have to do is create it in our toolkit and it will just pass back the original data that was posted to it.  Great for quick testing of your callback functionality of whatever is calling the webhook.

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SMS Central for communication between Dynamics SL and your field service and sales

SMS Central-White Background-linkedIn

There are many times where someone out in the field doesn’t have access to a field service app.  Or doesn’t need one.  SMS is one of the easiest ways for relaying information.

Catalina Technology’s SMS Central now automates communication between systems like help desks, dispatch, CRM, service, and others by giving two-way communication between the technician or sales guy, in the field, and your back-office system.

This means that you can send dispatch SMS notifications and the person receiving those SMS messages can then respond to them by simply replying to the text message.  SMS Central will update the back-office system based on the mobile user’s SMS reply.  All without any special app.

1. Create a service call in your dispatch or other system

  • Create a service call, sales opportunity, customer service case, etc. in your back-office system system like you always do.
  • Assign it to one or more people.
  • SMS Central will automatically pick this up, from your system, and send as an SMS Text Message to the assigned people.
dispatch

2. SMS Central then automatically sends an SMS message, from your back-office system, to the assigned person

cellPhone
  • Send to any phone with SMS (even including old flip phones).
  • Can be done hands free with Siri, Cortana, or Google Assistant to do voice response of texts!
  • Customize the messages that are sent out.
  • Your field personnel can actually respond to the SMS message with customizable acceptable responses like “Yes”, “No”, “In route”, “can’t make it”, or any other response you want.
  • If the person doesn’t respond to the message, SMS central has routing and escalation capability to send to others.
  • Responses can even include pictures, files, video, GPS coordinates, or other attachments.  SMS Central will save this for you.

3. SMS Replies are automatically routed back to your system!

  • Your system is automatically updated based on the response that was sent back.
  • Any additional replies to this SMS text thread will be logged as notes or history in your system.
  • Attachments such as pictures, files, video, voice, and GPS coordinates will be stored and tied to the service call.
smsHistory

smsHistory1

Cloud Based Printing and Postage for your ERP or CRM for Sending Invoices, Checks, and more!

Many of us still have customers, vendors, employees, etc. who require printed invoices, checks, letters, or other documents to be mailed to them.  This is a hassle to do.  Extracting and formatting the data, mail-merging, printing, folding, stuffing envelopes, postage, and mailing takes time and costs money.

Catalina Technologies’ Cloud based printing and mailing solution automates this process and merges data from your ERP, CRM, helpdesk, or other system and prints and mails these documents for you.

printmaildiagram

How does this work?  We merge your data into a customizable template, print it, and mail it.  All on the Cloud!  It is just that simple!

(NOTE:  You can jump to the end of this post to see a demo of this in action!)

Data Integration

To make life easier, you want your ERP, helpdesk, CRM, or other system to automatically feed the cloud printing and postage so that you don’t have to do manual steps to get your data out of your back office, merged, printed, and mailed.  Catalina Technology has a full set of integration tools that allows you to integrate from most ERP’s, CRM systems, Helpdesk, or SQL Query, Excel spreadsheet, CSV, etc.  Catalina also has a front-end to Quick Query that allows you to define Quick Query filter definitions that can have custom mapping rules.  These Quick Query filter definitions can then be saved and scheduled as automated jobs.

QuickQuery Output

  • Dynamics SL, GP, and CRM
  • Salesforce.com
  • Any SQL Query
  • Excel spreadsheets
  • .CSV files
  • You can call our API from your system
  • Custom integration

Templating

Templating is an important part of a printing solution.  This allows you to be able to customize how data is merged into the output document to any format you want.

invoice template

These can then be printed as:

  • Invoices
  • Letters
  • Postcards
  • Holiday cards
  • Checks
  • Anything you would normally send to a customer, vendor, employee, business associate, etc!

Demo

Here is a quick demo we did on one of our recent webinars showing how we can receive data from Dynamics SL, merge it into invoices, and then send it out to be printed and mailed to your customers.

For more information contact Catalina Technology:  sales@catalinatechnology.com

Creating SL Sales Orders and having SL automatically handle pricing for Catalina’s SOAP based API for Dynamics SL

Creating SL Sales Orders and having SL automatically handle pricing for Catalina’s SOAP based API for Dynamics SL

There are many times where you want to be able to import sales orders into Dynamics SL and have SL automatically price the order items for you (instead of you manually setting it).  This is easy to do in REST, because you can omit fields like CurySlsPrice and then the RESTful API will see that as a null and then ask SL to price for you.  But SOAP isn’t as simple since passing nulls isn’t as easy.

We have a simple way of handling this by a secret number.  Yes, I said that right.  We use a secret number (-999876 to be exact).  This is a very unlikely number to ever have a price set as in SL.  So, if you set the sales price of a line item to -999876, the Catalina API will then ask SL to automatically price it for you.  If you pass any other number, the Catalina API will use that number for pricing override.

Here is an example: (NOTE:  see the setting of the orderItems array, both the CurySlsPrice and CuryCost is getting set to -999876.  This tells the Catalina API that it is to use the SL sales price for the customer and follow all pricing rules setup against the customer, price class, quantity ordered, etc.

// Test placing an order with the bare minimum
ctDynamicsSL.orders.order oOrder = new ctDynamicsSL.orders.order
{
 SOTypeID = "SO", // set your order type (must be a valid soTypeID)
 CustID = "C300", // which customer are you creating an order for (must be a valid CustID)
 ShipViaID = "BEST", // how are you shipping it (ust be a valid shipViaID)
 ShiptoID = "DEFAULT", // Which ShipToID for the customer are you shipping to (must be a valid shipto address for the customer)
 AdminHold = true, // for kicks, we are going to put it on admin hold
};

// create an array of orderItems with the bare minimum (this allows SL to price)
List<ctDynamicsSL.orders.orderItem> orderItems = new List<ctDynamicsSL.orders.orderItem>();
orderItems.Add(new ctDynamicsSL.orders.orderItem
{
 InvtID = "0RCRANK", // which invtID are you sending this to? (must be a valid InvtID)
 CurySlsPrice = -999876, // -999876 is a secret number that will tell the web services to allow SL to price the item
 CuryCost = -999876, // if you want to price this yourself, just put in the amount you want to price
 Taxable = 1
});
oOrder.orderItems = orderItems.ToArray();

// lets place the order using placeOrder()
var placedOrder = OrderService.placeOrder(oOrder);

// if there is a value in the errorString property of the returned object, then there was an error
if(placedOrder.errorString.Trim() != "")
{
 Console.WriteLine("An Error Occurred: " + placedOrder.errorString.Trim());
}
else
{
 Console.WriteLine("Order Created: " + placedOrder.OrdNbr);
}

You can see the full example on GitHub here: https://github.com/CatalinaTechnology/ctAPIClientExamples/tree/master/TestSLConsole

Dynamics SL Quick Query through Catalina’s RESTful API

Dynamics SL Quick Query through Catalina’s RESTful API

Catalina Technology has an API that allows you to integrate with Dynamics SL’s Quick Query through both SOAP and REST interfaces.  This example shows you how to make a call to Quick Query using RESTful API.

If you want to learn about the SOAP methods, you can see an earlier blog post here:

Example of building a Form Client to use the Catalina Quick Query SOAP Web Service

First, thing you can do is look at your swagger documentation by directing your browser to the swagger docs on your ctDynamicsSL web application. Continue reading “Dynamics SL Quick Query through Catalina’s RESTful API”

Auto Numbering new PO’s using Catalina’s API for Dynamics SL

Many times, we want to be able to create Purchase Orders, using the Catalina API for Dynamics SL, and don’t want to worry about having to create the PO Number ourselves so that we don’t reuse a PO number, etc.  This is a function of Dynamics SL and is configured in the POSetup table.  If you look at the POSetup table, at the AutoRef column, it can be either a 0 or a 1:

autopocheck

If it is a 1, it means that SL will auto-number for you and if you leave the PoNbr blank when you call the ctDynamicsSL.purchaseOrders.saveNewPurchaseOrder function it will auto generate it for you, just like sales orders.

If PO Auto numbering is not enabled, POSetup.AutoRef=0  then you have to specify the PONbr yourself.  But dont worry, we have a work-around for this that will generate a custom incremented number for you by calling this Catalina API call:

ctDynamicsSL.common.getNextCounterAsString(counterName);

This function uses the xct_tblDSLCounter table to determine the next number value.  This table is a Catalina table that is used for anything you want to have a counter for and is keyed off of the column: counterName.  If you create a new record with the counterName = “PONBR”, you can then do an API call like this to get the next number:

string nextPONbr = ctDynamicsSL.common.getNextCounterAsString("PONBR");

Looking further in the xct_tblDSLCounter table, you can see the following fields:

  • counterName: This is the key to determine which counter you want to increment
  • counterPrefix: If you want to have some type of custom prefix on your counter, you can enter something here
  • counterAmt: this is the last counter used
  • minWidth: this will make sure that you have a certain width of number come out (not including the prefix)

Lets create a record in the table for PONBR.  I just choose PONBR because it makes sense to me.  But you could use any counterName.  Or for that matter, you could have several records for PO Numbers so that you can have separate prefixed counters for different applications that might be feeding your PO’s.

insert into xct_tblDSLCounter
values('PONBR', 'PO', 0, 5)

So, if I make this call:

string nextPONbr = ctDynamicsSL.common.getNextCounterAsString("PONBR");

The first time I call it, it will give me a value for nextPONbr

PO00001

The second time I call it, it will give me a value for nextPONbr

PO00002

The one hundredth time I call it, it will give me a value for nextPONbr

PO00100

Catalina Integrator – Catalina’s API Mapping Tool

Catalina Integrator – Catalina’s API Mapping Tool

The Catalina Integrator is a simple ETL tool that allows you to call API’s, transform the data, and send that data to other API’s.

In this demo, we are going to show how you can make a call to one of Catalina’s API’s and totally customize the API output so that you can then send it to another API or have it work for your specific client needs (mobile, web, etc).

This article is summarized in a video demo.  You can view the demo or read the details below. (NOTE:  the video is from a webinar and the capture is pretty poor.  That’s why I did a write-up to follow since most of the screens are barely visible in the video) Continue reading “Catalina Integrator – Catalina’s API Mapping Tool”